Nuna Kor'llection Return Policy


If you are not satisfied with your purchase (damage during shipment or Nuna Kor'llection wrong item sent ,etc) simply return it for a full refund.

• Returns must be made within 14 days from date of purchase

• Damaged items must be returned together with their original box

• Item bought during promotion are not accepted for return / exchange.

Kindly inform our Customer Service before returning the item otherwise the request will not be processed.Kindly email your inqueries to admin@nnconcept.my with the subject line Return Item. We will reply your email as soon as possible, normally within 24 hours during our working day and hours, and within 48 hours during off day or public holiday.

Postage Charge

Customer will have to bare the postage fee when shipping back to us during the return process. Once we receive your return parcel, we will take within 7 working day to complete all process.

Refund Policy

Once we receive your return parcel, please allow us take within 7 working day to complete our process. Refund will based on customer actual paid.

Our customer service will contact you during working day and hours.